Billing Terms and Conditions
Billing Terms and Conditions
Effective Date: October 30, 2026
1. Introduction
These Billing Terms and Conditions ("Terms") govern the payment obligations, billing procedures, and financial transactions between GameRoomy, operated by Sevans Group LLC ("Company," "we," "us," or "our"), and our customers ("Customer," "you," or "your").
These Terms apply to purchases made through our website, https://gameroomy.com ("Website"), and any other transactions conducted directly with GameRoomy.
By placing an order, making a payment, or purchasing products or services from GameRoomy, you acknowledge that you have read, understood, and agree to these Terms.
2. Pricing and Payment Terms
2.1 Product Pricing
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Currency: All prices displayed on our Website are listed in United States Dollars (USD).
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Price Accuracy: We strive to ensure that all product prices are accurate and up to date. However, pricing errors may occasionally occur.
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Price Changes: Product prices may change without prior notice. Changes will not affect orders that have already been accepted, except as otherwise agreed with the Customer.
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Taxes and Fees: Unless otherwise specified, displayed product prices exclude applicable sales taxes, shipping charges, freight fees, installation services, and any additional charges disclosed during checkout.
2.2 Accepted Payment Methods
GameRoomy accepts major credit and debit cards through our secure online checkout, including:
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Visa
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Mastercard
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American Express
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Discover
Additional payment options may be available, depending on your device, location, and checkout eligibility, including:
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Shop Pay
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Apple Pay
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Google Pay
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PayPal
Only payment methods displayed during checkout are available for a particular transaction.
We reserve the right to modify our accepted payment methods at any time.
2.3 Payment Due Date
Online Purchases
Full payment is generally required at the time an order is placed unless an alternative payment arrangement has been expressly approved by GameRoomy.
Orders will not ordinarily be processed for fulfillment until payment has been successfully authorized.
Special Orders and Invoiced Purchases
For purchases arranged through a written quotation, purchase order, or invoice, payment terms will be specified in the applicable documentation.
Any alternative payment arrangements must be expressly approved by GameRoomy.
2.4 Payment Authorization
By submitting payment information, you represent and warrant that:
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You are authorized to use the selected payment method.
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The billing information provided is accurate and complete.
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You authorize GameRoomy and its payment processing providers to charge the applicable amount for your purchase.
We reserve the right to decline or cancel transactions when payment cannot be verified, authorization is denied, or fraudulent activity is suspected.
3. Order Confirmation and Billing
3.1 Order Confirmation
After successfully placing an order, you will generally receive an electronic order confirmation at the email address provided during checkout.
Order confirmations typically include:
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Order number
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Products purchased
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Item quantities and prices
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Applicable taxes
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Shipping or freight charges
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Total order amount
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Billing and shipping details
An automated order confirmation acknowledges receipt of your order but does not necessarily constitute final acceptance of the order.
GameRoomy reserves the right to review and cancel orders due to product unavailability, pricing errors, payment verification issues, or other legitimate business reasons.
If an order is canceled after payment has been collected, the applicable payment will be refunded to the original payment method.
3.2 Electronic Invoices and Receipts
Receipts, order confirmations, and applicable invoices may be provided electronically through:
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Email
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Customer accounts on our Website
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Other electronic communication methods agreed upon with the Customer
3.3 Customer Responsibility
Customers are responsible for ensuring that all billing and contact information is accurate and current, including:
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Full name or business name
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Billing address
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Contact email address
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Telephone number
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Payment information
Incorrect information may cause payment delays, order processing issues, or transaction cancellations.
4. Shipping, Freight, and Additional Charges
GameRoomy specializes in home entertainment and recreational equipment, including pool tables, arcade machines, golf simulators, gaming furniture, and other products that may require specialized shipping, freight transportation, or delivery arrangements.
4.1 Shipping and Freight Charges
Shipping and freight charges may vary depending on:
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Product size and weight
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Delivery destination
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Shipping method
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Freight carrier requirements
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Special delivery or handling services
Applicable shipping charges will be displayed during checkout or communicated through a quotation before the Customer approves the purchase.
4.2 Additional Delivery Services
Certain products may require or be eligible for optional or specialized delivery services, such as:
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Liftgate delivery
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Inside delivery
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White-glove delivery
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Assembly or installation services
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Limited-access delivery
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Specialized freight handling
Availability of these services varies by product, manufacturer, delivery destination, and service provider.
Unless expressly stated otherwise, standard shipping does not include inside delivery, assembly, installation, or removal of existing equipment.
Any additional services and associated charges requested by the Customer must be agreed upon before they are billed.
4.3 Carrier-Related Charges
Customers may be responsible for additional expenses resulting from incorrect delivery information, unsuccessful delivery attempts, restricted delivery access, or special delivery requirements, where such responsibility has been disclosed and is permitted by applicable law.
For additional information, please review our Shipping Policy available on our Website.
5. Late Payments and Outstanding Balances
5.1 Online Orders
Because most purchases made through GameRoomy require payment at checkout, standard online orders generally do not incur late payment fees.
5.2 Invoiced Transactions
If GameRoomy approves an invoiced transaction with payment terms, the Customer agrees to remit payment by the due date specified on the invoice.
Any applicable late fees or financing charges must be disclosed and agreed upon in advance and must comply with applicable law.
5.3 Unpaid Balances
If an approved invoiced payment remains outstanding beyond its due date, GameRoomy may, subject to applicable law:
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Place unfulfilled orders on hold.
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Suspend additional purchases under approved credit arrangements.
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Request payment of outstanding balances before processing additional orders.
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Pursue lawful collection remedies when necessary.
Orders or services suspended for nonpayment may be reinstated after the outstanding balance has been resolved.
6. Disputed Charges
6.1 Reporting Billing Disputes
If you believe a charge is incorrect, unauthorized, or otherwise requires investigation, please contact GameRoomy as soon as reasonably possible.
Billing disputes should be submitted to:
Email: support@gameroomy.com
Please include:
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Your full name or business name
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Order or invoice number
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Date of the transaction
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Amount being disputed
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Description of the issue
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Any supporting documentation
6.2 Dispute Resolution
We will review billing disputes in good faith and work toward a timely resolution.
Depending on the circumstances, resolution may include:
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Correcting an invoice
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Issuing an appropriate refund
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Providing an account credit, where agreed
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Explaining or verifying the charge
6.3 Payment Processor Disputes
Customers may also have dispute rights through their credit card issuer, bank, or payment provider.
Nothing in these Terms limits any rights or protections available to Customers under applicable consumer protection, electronic payment, or billing dispute laws.
7. Refunds, Returns, and Credits
7.1 Return and Refund Policy
All returns, refunds, exchanges, and applicable credits are governed by the GameRoomy Return and Refund Policy, available on our Website.
Customers are encouraged to review that policy before completing a purchase.
Because we sell entertainment equipment and other products that may be large, heavy, specialized, or manufactured to order, certain products may be subject to manufacturer restrictions, return eligibility requirements, restocking fees, or other conditions disclosed in our Return and Refund Policy.
7.2 Refund Processing
When a refund is approved:
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Refunds will generally be issued to the original payment method used for the purchase.
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Approved refunds are typically initiated within seven days after approval.
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The time required for a refund to appear in your account may vary depending on your bank, card issuer, or payment provider.
Refunds remain subject to applicable laws and our Return and Refund Policy.
7.3 Order Cancellations
Customers should contact GameRoomy promptly if they wish to cancel an order.
Cancellation eligibility may depend on whether the order has been processed, shipped, customized, or placed with a manufacturer or supplier.
Orders that have already shipped, or special-order products that cannot be canceled, may be subject to the terms of our Return and Refund Policy.
8. Sales Taxes and Tax Exemptions
8.1 Applicable Sales Taxes
GameRoomy collects and remits applicable sales taxes where required by law.
The amount of sales tax charged may depend on:
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Delivery destination
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Applicable state and local tax laws
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Product tax classification
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Valid tax exemption documentation
Applicable taxes will generally be calculated and displayed during checkout.
8.2 Tax-Exempt Purchases
Customers purchasing on behalf of a qualifying tax-exempt organization or making eligible purchases for resale must provide appropriate, valid tax exemption documentation.
Tax exemption requests should be submitted before completing a purchase whenever possible.
GameRoomy reserves the right to verify